FAQ

Where is my order?
You will receive a tracking number once your order has been shipped.

How long does shipping take?
Australia: 3–8 business days
Do you offer refunds?
Yes, we offer returns within 14 days of receiving your item (conditions apply).

What if my item arrives damaged?
Contact us within 7 days with photos, and we’ll resolve the issue.

Can I cancel my order?
Orders can only be cancelled before they are shipped.

Do you offer custom products?
Some of our items may be made to order. These may have slightly longer processing times.